Adherence to treatment is a major issue in the healthcare field. Technology can help with it. There are many different systems that store medical and nonmedical information. Claim data can be very helpful, but it’s reactive in the sense that it’s historical and occurs after the medical event. Integrating formulary, cost, benefit, and EHR information […]
Tag: delivery
The current healthcare system is unsustainable in terms of affordability, quality, accessibility, and personalization. There are three broad tasks that can improve the current system: expand choice, improve affordability and quality, and speed up the conversion of volume to value. Value is important in any business model (Osterwalder, Pigneur, & Clark, 2010). It’s the “difference […]
A Walmart greeter welcomes the customer, engages with him/her, and guides him/her in the right direction. A top health executive for a giant retail chain advocates that this is how health plans should operate (Osbourne, 2016). As health plans sit opportunistically in the middle of patients, doctors, and pharmacists, they’re in the perfect position to […]